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LEDit Help

Troubleshooting tips

  • Restart your device.

    Restarting your iPhone, iPod Touch or iPad can fix the most common problems.

    To restart your device, simply hold the sleep/wake button for 3 seconds, then drag the slider that says 'slide to power off'. Once the device is turned off, just turn it back on.

  • Re-install the application.

    If restarting your device didn't fix the problem, try removing the application from your iDevice.

    To do so, plug the device to your computer, launch iTunes and then uncheck the app from the Applications tab. Click on the Sync button. Now re-check the app and hit the sync button again.


Answers to common questions

  • Vibration doesn't work.

    For the vibration function to work you need to activate the 'Vibrate' option by launching the Settings App on your iPhone and going to the 'Sounds' section.

    Note that vibration doesn't work on the iPod Touch or the iPad

  • I have been charged twice for my purchase

    For billing problems, please follow the steps outlined here

  • I would like you to add feature X to LEDit

    Great, we love to hear your suggestions. Please drop us a message using the form below.


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