Sweeter Bit

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Troubleshooting tips

  • Restart your device.

    Restarting your iPhone, iPod Touch or iPad can fix the most common problems.

    To restart your device, simply hold the sleep/wake button for 3 seconds, then drag the slider that says 'slide to power off'. Once the device is turned off, just turn it back on.

  • Re-install the application.

    If restarting your device didn't fix the problem, try removing the application from your iDevice.

    To do so, plug the device to your computer, launch iTunes and then uncheck the app from the Applications tab. Click on the Sync button. Now re-check the app and hit the sync button again.

Answers to common questions

  • Some lottery isn't working.

    Usually these kinds of problems tend to resolve themselves. There is probably a problem with the lottery's website at the moment. Just check back later.

    If a lottery hasn't worked for several days, we encourage you to send us a message using the form below. Thank you.

  • I'm missing a lottery

    Please let us know by using the form below.

  • I would like you to add feature X to LEDit

    Great, we love to hear your suggestions. Please drop us a message using the form below.

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